Last updated 12 July 2026
Privacy Policy
Clear information about using this website and how information is handled.
Owner action: this policy is a carefully prepared launch draft, but must be reviewed by a qualified UK privacy professional before production use.
Who controls your information
Vantalume is the controller of information submitted through this website. Before launch, the owner must insert the registered business name, legal form, registration number and postal address here.
Information we collect
When you contact us, we receive the information you choose to provide, such as your name, work email, organisation, project needs, timing and budget range. If you use the guided enquiry assistant, we also save the conversation transcript, your preferred response method and any phone number you voluntarily provide. Server and hosting providers may process limited technical logs needed for security and reliability.
If you request a Digital Opportunity Scorecard, we save your answers, score, recommendations and the contact details you provide so we can deliver the requested report. Receiving that report does not subscribe you to marketing.
Why we use it
We use enquiry information to respond, assess fit, prepare requested proposals, prevent abuse and keep necessary business records. The expected UK GDPR lawful bases are legitimate interests for ordinary business enquiries, steps at your request before a contract, legal obligation for required records, and consent where specifically requested.
Optional marketing
We only send the Digital Clarity Brief when you actively select the optional marketing checkbox. We record that choice as consent. You can withdraw it at any time by replying to an email or contacting contact@vantalume.com. This does not affect service or transactional messages you requested.
Sharing and transfers
Information is shared only with providers needed to operate the service, such as hosting and transactional email, under appropriate terms. The owner must document selected providers, storage regions and any international transfer safeguards before launch.
Retention
Unsuccessful enquiries should normally be removed after 12 months unless there is a legal or clearly documented business reason to retain them. Contract and accounting records may require longer retention. Final schedules must be confirmed before launch.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection. You may complain to the UK Information Commissioner’s Office. Contact contact@vantalume.com to make a request.
Security and changes
We use proportionate technical and organisational safeguards, but no internet service is completely risk-free. Material changes will be reflected on this page with a revised date.